Useful information
Clear terms create a better buying experience.
This page explains how website information, enquiries, quotations, privacy, cookies and delivery are handled for Citrine customers and professional partners.
Terms of use
Website information
This website provides general information about Citrine Luxury Olive Oil. Product availability, harvest and batch details, pricing, delivery costs and bespoke requirements can change and are confirmed directly by Citrine before purchase.
Commercial confirmation
Quotations and orders
An enquiry, tasting request or availability request does not create a confirmed purchase. Quantities, pricing, delivery, timing, payment and any special requirements are confirmed in a quotation or pro forma invoice for your approval.
An order proceeds only after the relevant commercial terms have been accepted.
Privacy
Your enquiry details
The current website prepares an email on your device so that you can send your request directly to Citrine. Your information is not stored by this static website.
This notice must be updated if a direct website form service, customer database, analytics platform or other data processing service is connected in the future.
Delivery, changes and returns
Confirmed for each destination
Delivery availability, cost and estimated transit time are confirmed for each destination and order. Cancellation, change, damage and return terms are supplied with the quotation before purchase so that the applicable conditions are clear.